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Hello, have the shipments started? Have a good day. Cordially.Ya llega el stock a Europa de nuevo! Acabo de enviar los datos del pago a todos los clientes. Quedarán disponibles 7 V203 y 8 V204 en stock
Un saludo!
Esto es realmente una buena noticiaHi,
Shipping finally will start tuesday 23.
Hi there, I am very sorry to hear that. But luckily its very easy to fix: 5-6 minutes beginner friendly, just replacing a plastic part (magnet holder) and your player will work 100% fine. This seams to have happend during shipping. I will send you a new part, just need to open some normal size screws and replace it, no adjusting necessary. I will send you pictured instruction. Don`t need to worry about, easy as insert a disc. You get a new warranty seal too. Please be patience a few days for arriving the part to you.Hello, today I received the v203 and your device is defective, when I insert a 4K disc into the player (I tried 3) there is a scratching noise, loading ... and nothing happens ! I wish a full refund (I just wrote to you in MP and thank you for sending me a return slip via my email in order to return the reader to you. I look forward to hearing from you as soon as possible. I have a video at send you if you wish i to prove it all.
Hi there, I am very sorry to hear that. But luckily its very easy to fix: 5-6 minutes beginner friendly, just replacing a plastic part (magnet holder) and your player will work 100% fine. This seams to have happend during shipping. I will send you a new part, just need to open some normal size screws and replace it, no adjusting necessary. I will send you pictured instruction. Don`t need to worry about, easy as insert a disc. You get a new warranty seal too. Please be patience a few days for arriving the part to you.
If anyone else has a problem please just pm me or contact warranty service via www.cineultra.eu web page directly.
In 3 batches, there was only one other player with a small technical problem that was could be fixed easy and fast by Tocinillo directly .
Thanks you so much for your trust and patience.
Hello,
My player has been working fine since my purchase in January, but how do I get these replacement parts just in case?
Hello, have my exchange parts been shipped, please? Cordially.Hi there, I am very sorry to hear that. But luckily its very easy to fix: 5-6 minutes beginner friendly, just replacing a plastic part (magnet holder) and your player will work 100% fine. This seams to have happend during shipping. I will send you a new part, just need to open some normal size screws and replace it, no adjusting necessary. I will send you pictured instruction. Don`t need to worry about, easy as insert a disc. You get a new warranty seal too. Please be patience a few days for arriving the part to you.
If anyone else has a problem please just pm me or contact warranty service via www.cineultra.eu web page directly.
In 3 batches, there was only one other player with a small technical problem that was could be fixed easy and fast by Tocinillo directly .
Thanks you so much for your trust and patience.
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Hi Jo Maz,Hello. I'm french. It Works for me perfectly. I've tried in Jumper Movie and i have "Other" in subtitles list. You can see that on my picture. And with option button you can adjust Sync. It's OK for me.